Description
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Thank you Shipping Terms Returns Contact Us Shipping & Delivery A valid physical street address is required for all deliveries to ensure safe and successful delivery. Some remote areas may only have a Post Office Box as a collection point. If the courier cannot deliver, the parcel may be returned, and your order may be canceled and refunded. Dispatch Time: Orders are shipped within 1-2 business days from our Los Angeles-based warehouse . Estimated Delivery Time: Standard locations: 2-8 business days from dispatch Remote areas: 4-10 business days from dispatch Delivery times are provided by third-party couriers and are only estimates. Couriers: AUS POST & other local couriers (e.g., Fastway) . The courier is automatically selected based on your location. Ensure the recipient’s name, mobile number, and address are accurate. Incorrect or missing details may cause delays, additional charges, or lost shipments. Purchasing & Payment By placing a bid or making a purchase, you agree to our Terms & Conditions , which include all policies stated in the product description. Payment must be made after purchase. Failure to pay within 7 days may result in negative feedback, a report to eBay as a non-paying buyer, and the item being re-listed unless prior arrangements have been made. Please review and accept our postage and handling charges before bidding or purchasing. We may occasionally send newsletters via email. Returns & Warranty Change of Mind Returns If you change your mind, you can return the item for a full refund. Items must be returned in original condition with proof of purchase within 30 days of purchase. The buyer is responsible for return shipping costs . Warranty Claims All warranty claims must be directed to our Customer Service team via eBay messages. To file a claim, you must provide: A description of the defect or damage Photographic evidence of the defect/damage (if applicable) Your invoice, order number , or proof of purchase Any additional details needed to process your claim If an item is damaged or defective upon delivery , photographic evidence must be submitted before a repair, replacement, or refund is processed. Customer Support & Feedback We pride ourselves on excellent customer service before and after your purchase. If you have any issues, please contact us before leaving feedback so we can resolve your concern. For pre-sales inquiries , include the item number in your message. For post-sales inquiries , provide your eBay username or sales record number . Contact us via My eBay Messages – we typically reply within one business day . However, during peak sales periods, responses may take longer. We appreciate your support and look forward to serving you! Shipping Shipping & Delivery A valid physical street address is required for all deliveries to ensure safe and successful delivery. Some remote areas may only have a Post Office Box as a collection point. If the courier cannot deliver, the parcel may be returned, and your order may be canceled and refunded. Dispatch Time: Orders are shipped within 1-2 business days from our Los Angeles-based warehouse . Estimated Delivery Time: Standard locations: 2-8 business days from dispatch Remote areas: 4-10 business days from dispatch Delivery times are provided by third-party couriers and are only estimates. Couriers: AUS POST & other local couriers (e.g., Fastway) . The courier is automatically selected based on your location. Ensure the recipient’s name, mobile number, and address are accurate. Incorrect or missing details may cause delays, additional charges, or lost shipments. Terms Purchasing & Payment By placing a bid or making a purchase, you agree to our Terms & Conditions , which include all policies stated in the product description. Payment must be made after purchase. Failure to pay within 7 days may result in negative feedback, a report to eBay as a non-paying buyer, and the item being re-listed unless prior arrangements have been made. Please review and accept our postage and handling charges before bidding or purchasing. We may occasionally send newsletters via email. Returns Returns & Warranty Change of Mind Returns If you change your mind, you can return the item for a full refund. Items must be returned in original condition with proof of purchase within 30 days of purchase. The buyer is responsible for return shipping costs . Warranty Claims All warranty claims must be directed to our Customer Service team via eBay messages. To file a claim, you must provide: A description of the defect or damage Photographic evidence of the defect/damage (if applicable) Your invoice, order number , or proof of purchase Any additional details needed to process your claim If an item is damaged or defective upon delivery , photographic evidence must be submitted before a repair, replacement, or refund is processed. Contact Us Customer Support & Feedback We pride ourselves on excellent customer service before and after your purchase. If you have any issues, please contact us before leaving feedback so we can resolve your concern. For pre-sales inquiries , include the item number in your message. For post-sales inquiries , provide your eBay username or sales record number . Contact us via My eBay Messages – we typically reply within one business day . However, during peak sales periods, responses may take longer. We appreciate your support and look forward to serving you! 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This Owala FreeSip water bottle is fantastic! The insulation keeps drinks cold all day, and the spill-proof design makes it perfect for my gym sessions and work commute. Love the sleek stainless steel look—it feels durable and stylish. Highly recommend for anyone who needs a reliable, leak-proof bottle!